AI-NATIVE EMAIL

Give your AI agents their own email address

Meridix is the first email platform with native MCP (Model Context Protocol) support. Connect any AI agent to read, classify, respond to, and manage email programmatically.

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AI Inboxes

Dedicated mailboxes owned by AI agents. Configure system prompts, tone, knowledge bases, and confidence thresholds. AI auto-responds when confident, drafts for human review when not.

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MCP Server

POST /v1/mcp — 7 tools available: list_emails, read_email, reply_to_email, classify_email, escalate_email, search_knowledge, get_inbox_stats. Authenticate with API keys.

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Knowledge Base RAG

Upload documents, FAQs, and product information. The AI references your knowledge base when generating responses — contextual, accurate replies grounded in your content.

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Confidence Scoring

Every AI response includes a confidence score. Above your auto-respond threshold → sent automatically. Below → held as draft. Below draft threshold → escalated to a human.

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Escalation Rules

AI handles Level 1 inquiries. Complex or sensitive emails are automatically routed to your shared inbox or a specific team member. Full audit trail of every AI action.

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AI Privacy Controls

All AI features can be turned on or off per user from Settings. When disabled, no email content is sent to AI providers. You stay in full control.

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